Samurai Japan K.K · Last updated 17 August 2026
Samurai Japan K.K. (“Samurai Japan”, “we”, “us”, “our”) operates samuraiijapan.com. We are registered in Japan as a Travel Service Arrangement Business (旅行サービス手配業), Governor of Chiba Prefecture Registration No. 220.
Registered office: Fujigaya 544-20, Kashiwa-shi, Chiba 277-0931, Japan. We are responsible for personal information collected through this Website.
Privacy enquiries: contact@samuraiijapan.com
Depending on how you interact with us, we may collect:
For travel agencies and corporate customers:
Where technically available, we may collect:
Our Website stores certain attribution information in browser-side storage, including local storage and session storage.
Our Website enquiry forms do not transmit the completed enquiry directly to a Samurai Japan server. Instead, the form prepares an email or WhatsApp message using information entered by you. The message is sent only if you choose to send it through your own email application or WhatsApp.
If you close the application without sending the message, Samurai Japan does not receive the enquiry through that mechanism.
We may use personal information to:
We will not use personal information for materially incompatible purposes without an appropriate legal basis or other action required under applicable law.
We do not sell personal information. We do not provide personal information to third parties for their independent marketing purposes unless permitted by applicable law and appropriately authorised. Where we send marketing communications, we will provide an appropriate means of opting out.
The Website currently does not use advertising cookies. It uses browser-side storage technologies, including local storage and session storage, for functions such as recording first-touch attribution, retaining current campaign parameters, generating and retaining enquiry reference numbers on the user’s device, and remembering whether an enquiry prompt has already been displayed or dismissed.
| Key | Purpose |
|---|---|
sj_first_touch | First arrival — referrer, landing page and campaign parameters |
sj_session_params | Campaign parameters for the current visit |
sj_refs | Recent enquiry reference numbers generated on this device |
sj_pop_done | Records that the enquiry prompt has been seen or dismissed |
These values remain on the user’s device unless cleared or removed by the Website or browser. The Website does not automatically transmit the contents of this browser storage to Samurai Japan merely because they are stored. You can clear them at any time through your browser’s site-data settings.
The Website currently loads resources from third-party providers including Google Fonts, jsDelivr, and WhatsApp when a user chooses to use WhatsApp. These providers may process technical information such as IP address as part of delivering their services. Where third-party providers process personal information on our behalf, we will take the measures required under applicable Japanese privacy law.
When necessary to arrange or operate a programme, we may disclose relevant information to suppliers including:
We disclose only information reasonably necessary for the relevant purpose.
Where a booking is arranged through a travel agency, tour operator, corporation, school, university or other organisation, relevant information may be shared with that organisation where necessary to arrange or administer the programme. The organisation may have its own privacy obligations and policies.
Because Samurai Japan serves international travellers and may use international communications, technology and service providers, personal information may in some circumstances be processed outside Japan.
Where Japanese law requires additional safeguards, consent, contractual safeguards or other measures for transfer or provision to a foreign third party, we will implement the applicable requirements, including understanding the relevant foreign legal environment.
This section must be updated whenever Samurai Japan adds a new CRM, cloud system, email provider, WhatsApp integration, payment processor or other service that materially changes international data processing.
We ask users not to send passports, payment-card information or unnecessary sensitive personal information through the Website enquiry form. However, some programmes may require limited information concerning allergies, dietary restrictions, accessibility, disability, medical requirements, emergency arrangements or other special-care requirements.
Where such information is genuinely necessary for safe or appropriate programme delivery, we may request it separately through an appropriate channel. We will use such information only for the relevant operational, safety, legal or contractual purpose and will apply the safeguards required by applicable law.
The Website is principally intended for adults arranging travel. We do not knowingly seek to collect personal information directly from children through the Website.
For school, university or youth programmes, information concerning participants may be provided by a parent or guardian, school, university, educational institution, responsible organisation or other authorised adult. Additional programme-specific privacy and safeguarding arrangements may apply.
We retain information only for as long as reasonably necessary for the purposes described in this Policy, subject to legal, accounting, contractual and dispute-resolution requirements. Our general approach is:
| Information | General retention approach |
|---|---|
| Unconverted enquiry | Up to 24 months |
| Quotation / proposal | Up to 24 months, or longer where commercially necessary |
| Confirmed booking | For the period required for contractual, accounting, tax and legal purposes |
| Supplier records | As required for programme administration and legal purposes |
| Complaint / dispute records | Until the matter and applicable limitation period have reasonably expired |
| Marketing preferences | Until withdrawn or otherwise no longer required |
Specific retention periods may vary depending on the circumstances.
We maintain reasonable organisational, technical and physical measures designed to protect personal information from loss, destruction, alteration, unauthorised access, unauthorised disclosure and other inappropriate handling. These measures may include access controls, account security, restricted access to business records and appropriate supplier controls.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Where a personal-information incident occurs, Samurai Japan will assess it and take the measures required by applicable Japanese law, which may include containment, investigation, remediation, regulatory reporting and notification to affected individuals.
Subject to applicable law, you may request information concerning personal data held by us and may request:
Requests should be sent to contact@samuraiijapan.com. We may need to verify your identity before processing a request.
The Website may link to third-party services, including WhatsApp. Once you leave our Website or use a third-party service, that provider’s own privacy policy and terms apply. Samurai Japan is not responsible for the independent privacy practices of those providers.
We may update this Privacy Policy when our services, technology, suppliers or data practices change, or when applicable law changes. The latest version and “Last updated” date will be displayed on this page.
Samurai Japan K.K.
Fujigaya 544-20, Kashiwa-shi, Chiba 277-0931, Japan
Email: contact@samuraiijapan.com
Telephone / WhatsApp: +81 70-2679-1619
